Members Only
Having trouble collecting a payment? Did a client pay their invoice but it was considerably beyond your terms? Do you wish to report a group/company to Hotel Credit Association for a late payment or payment collection problems? Please provide detailed information and our customer support team will enter your credit experience into our database for future records to help protect other hotels.
HCA Member #  *
Hotel Name *
Your Name  *
Your Title  *
Direct  Line / Ext.
Email Address  *
Hotel Credit Association
PO Box 459  Grafton, IL 62037
Fax #
City *
Company/Group  *
Comments  *
Address  *
Report A Delinquent Account On:
(please provide as much specific detailed information as possible)
Contact  *
Function Name (if any)
Advance Deposit (if any)
Amount Billed *
Paid Date (if paid)
Original Billing Date  *
Account Opening Date
Date Of Function  *
Repeat Customer?
Call Us Today
(800) 993-5678
Members Only
Hotel Main Phone # *
Contact  Title
This is found on your HCA coversheet. It would be a letter and either 3 or 4 numbers. Example: C823 or A0819
* = required field
Fed ID #
Dunn & Bradstreet #
This must be a 9 digit #. It will have 2 digits, a dash and then followed by 7 more digits. Example: 12-3456789
(not including any advance payments)
(If invoice is outstanding, please indicate "Not Received")